playson Terms & Conditions
Please read these Terms and Conditions carefully before using the playson platform. By accessing or using any part of the playson website, you agree to be bound by these terms in full.
Last Updated: January 2026 · Applicable to Filipino playersKey Points at a Glance
These cards summarise the most important aspects of the playson Terms and Conditions. They are provided for convenience only — the full legal text below governs your use of the platform.
21+ Age Requirement
All playson accounts must be held by individuals aged 21 years or older. This is a strict legal requirement under the PAGCOR regulatory framework. Any account found to belong to a person under 21 will be immediately suspended.
One Account Per Person
Each player may hold only one playson account. Duplicate accounts will be suspended and any balances held pending investigation. Your playson account is non-transferable and for personal use only.
Bonus Wagering Requirements
All bonus funds awarded on playson are subject to wagering requirements before withdrawal. Specific requirements are stated on the relevant promotion page. Bonus abuse will result in account review and forfeiture of funds.
Withdrawal Verification
All withdrawals from your playson account require successful KYC (Know Your Customer) verification. Unverified accounts are limited in withdrawal amounts. Providing false identification is a serious breach of these Terms.
Account Security Responsibility
You are responsible for maintaining the confidentiality of your playson login credentials. playson will never ask for your password via email or chat. Report any suspicious account activity to our support team immediately.
Governing Law
These Terms and Conditions are governed by the laws of the Republic of the Philippines. Any disputes arising from your use of the playson platform shall be subject to the exclusive jurisdiction of Philippine courts.
Table of Contents
- 1. Acceptance of Terms
- 2. Eligibility
- 3. Account Registration
- 4. Account Security
- 5. Deposits & Payments
- 6. Withdrawals
- 7. Bonuses & Promotions
- 8. Game Rules & Fair Play
- 9. Prohibited Conduct
- 10. Responsible Gaming
- 11. Intellectual Property
- 12. Limitation of Liability
- 13. Suspension & Termination
- 14. Amendments
- 15. Governing Law
- 16. Contact Us
Acceptance of Terms
By accessing the playson website, creating a playson account, making a deposit, or participating in any game or promotion offered through playson, you confirm that you have read, understood, and agreed to be legally bound by these Terms and Conditions, together with the playson Privacy Policy and any additional rules applicable to specific games or promotions.
These Terms apply to all users of the playson platform, including registered account holders, visitors browsing the site, and any individual who interacts with any portion of the playson service. Your continued use of playson after any modification to these Terms constitutes your acceptance of the revised Terms.
playson reserves the right to update these Terms at any time without prior notice. The most current version of these Terms will always be available on the playson website. It is your responsibility to review these Terms periodically. Material changes will be communicated to registered players via the email address associated with their playson account.
Eligibility
To be eligible to register and use the playson platform, you must satisfy all of the following conditions at the time of registration and at all times during which you maintain an active account:
- You are at least 21 years of age;
- You are a natural person and not a corporation, trust, or other legal entity;
- You are accessing the playson platform from a jurisdiction where online gaming is permitted under applicable law;
- You are not registered on any self-exclusion list maintained by playson or any Philippine gaming authority;
- You are not an employee, contractor, director, or officer of playson, nor an immediate family member of such a person;
- You have not been previously suspended or permanently excluded from the playson platform.
playson reserves the right to request proof of age and identity at any time. Failure to provide satisfactory documentation will result in account suspension pending verification. playson will not be liable for any losses incurred as a result of an account suspension for age or identity verification purposes.
Account Registration
To participate in real-money gaming on playson, you must register a personal account. Registration requires you to provide accurate, complete, and truthful information including your full legal name, date of birth, email address, and a valid Philippine mobile number. You agree to keep this information current and accurate at all times.
Each individual may register and maintain only one playson account. The existence of duplicate accounts — whether created intentionally or otherwise — constitutes a breach of these Terms. playson reserves the right to close duplicate accounts, void any winnings associated with them, and retain any funds pending a compliance review.
By registering a playson account, you represent and warrant that all information you provide is accurate and that you are opening the account for personal entertainment purposes only, and not on behalf of any third party. Using your playson account for commercial purposes or on behalf of other individuals is strictly prohibited.
Account Security
You are solely responsible for maintaining the confidentiality of your playson account credentials, including your username, password, and any two-factor authentication codes. You must not share your login credentials with any other person or allow any other person to access your account.
playson will never ask you for your password via email, live chat, or any other communication channel. If you receive a communication purportedly from playson requesting your password or other sensitive credentials, you should treat it as fraudulent and report it to our support team immediately.
In the event that you suspect your playson account has been accessed without your authorisation, you must notify playson immediately by contacting our 24/7 live chat support. playson will take reasonable steps to assist you, but will not be liable for any losses resulting from unauthorised account access where you have failed to take reasonable steps to protect your credentials.
You agree to immediately log out of your playson account at the end of each gaming session, particularly when using shared or public devices. playson recommends enabling two-factor authentication to add an additional layer of security to your account.
Deposits & Payments
playson accepts deposits via a range of Philippine payment methods including GCash, Maya, GrabPay, QR Ph, BPI, BDO, Metrobank, UnionBank, InstaPay, PesoNet, 7-Eleven CLiQQ, USDT TRC20, and Coins.ph. All transactions on playson are denominated in Philippine Peso (PHP) unless otherwise specified.
Minimum and maximum deposit amounts vary by payment method and are displayed at the point of transaction. playson reserves the right to modify deposit limits at any time. Deposits are generally credited to your playson account balance within minutes, though processing times may vary depending on the payment provider.
playson does not accept deposits in cash, by bank cheque, or via any payment method not listed on the playson cashier page. By making a deposit, you confirm that the funds are yours and that they have been obtained through lawful means.
Withdrawals
Withdrawal requests from your playson account are subject to successful completion of KYC identity verification. Verified players may request withdrawals to approved payment methods. Withdrawals will be processed to the same payment method used for the most recent qualifying deposit, where technically possible.
playson processes withdrawal requests within the timeframes published on the playson cashier page. Processing times may vary depending on the payment method selected and the volume of pending requests. playson is not liable for delays caused by third-party payment processors.
- Withdrawal requests must meet the stated minimum withdrawal amount for the selected payment method.
- playson reserves the right to request additional documentation before processing any withdrawal as part of its compliance obligations.
- Bonus funds that have not met applicable wagering requirements cannot be withdrawn.
- playson reserves the right to delay or withhold a withdrawal pending investigation of suspected fraud, bonus abuse, or breach of these Terms.
- Winnings derived from a technical malfunction, software error, or any event outside normal game operation may be voided at playson's sole discretion.
Bonuses & Promotions
playson offers various bonuses and promotions to both new and existing players. All bonuses, free spins, cashback offers, and promotional credits are subject to the specific terms and conditions stated on the relevant promotion page, in addition to these general Terms and Conditions.
Unless otherwise stated, the following general bonus rules apply to all playson promotions:
- Bonus funds are subject to wagering requirements before any withdrawal can be made. The applicable wagering requirement multiplier will be stated on the promotion page.
- Only one bonus may be active per player account at any given time, unless otherwise specified.
- Bonuses are for personal use only and may not be transferred, sold, or assigned to another player.
- playson reserves the right to withdraw, amend, or cancel any promotion at any time without prior notice.
- Players who are found to be abusing bonuses — including through collusion, the use of multiple accounts, or systematic wagering patterns designed to exploit promotion terms — will have their bonus funds voided and their accounts reviewed.
- Bonus funds are subject to maximum bet limits per round or spin while a bonus is active. Exceeding the stated maximum bet may result in forfeiture of the bonus and any associated winnings.
Game Rules & Fair Play
All games offered on the playson platform use certified Random Number Generation (RNG) technology to ensure that game outcomes are random, fair, and independent of any previous result. playson's RNG systems are regularly tested and certified by approved independent testing laboratories.
Each game on playson is governed by individual game rules that are accessible within the game interface. By participating in any game on playson, you agree to be bound by the applicable game rules. In the event of a discrepancy between the game rules and these Terms, the game rules shall prevail for game-specific matters.
The published Return to Player (RTP) percentages for slots and other applicable games represent the theoretical long-term statistical return and do not guarantee any specific outcome for an individual player or session. All game results are final once confirmed, subject to investigation in the event of a technical malfunction.
playson reserves the right to void bets placed after the close of a market, bets placed on incorrect odds due to a manifest error, or bets placed during a technical malfunction that affected the game outcome. In such cases, stakes will be returned to players.
Prohibited Conduct
The following activities are strictly prohibited on the playson platform. Engaging in any prohibited conduct may result in immediate account suspension, permanent exclusion, voiding of winnings, and where applicable, reporting to the relevant Philippine authorities:
- Opening or using more than one playson account;
- Providing false, misleading, or fraudulent information during registration or at any subsequent point;
- Allowing any other person to access or use your playson account;
- Using any automated software, bot, artificial intelligence tool, or other mechanical means to interact with the playson platform;
- Engaging in any form of collusion, chip dumping, or match-fixing in any game;
- Using the playson platform for any money laundering, fraud, or other illegal financial activity;
- Attempting to exploit software vulnerabilities, game glitches, or any technical error to gain an unfair advantage;
- Harassing, threatening, or intimidating playson staff, agents, or other players;
- Using a VPN, proxy, or other IP-masking technology to circumvent geographic restrictions or compliance checks;
- Any other conduct that playson, in its reasonable discretion, determines to be harmful, fraudulent, or in breach of these Terms.
Responsible Gaming
playson is committed to promoting responsible gaming practices among all Filipino players. We provide a range of tools to help players manage their gaming activity, including deposit limits, session time limits, cooling-off periods, and self-exclusion options. These tools are accessible through your playson account settings or by contacting our support team.
playson takes its obligations under the PAGCOR responsible gaming framework seriously. All players are encouraged to set personal limits that reflect their financial circumstances and to treat gaming as entertainment rather than a source of income. If you need help with problem gambling, please visit our Responsible Gaming page for further information and local support resources.
Intellectual Property
All content on the playson website, including but not limited to text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations, game software, and the overall look and feel of the platform, is the property of playson or its content suppliers and is protected by Philippine and international intellectual property laws.
You are granted a limited, non-exclusive, non-transferable, revocable licence to access and use the playson platform for personal, non-commercial entertainment purposes only. This licence does not include the right to reproduce, duplicate, copy, sell, resell, or exploit any portion of the playson service without playson's express written permission.
Any unauthorised use of playson's intellectual property is strictly prohibited and may give rise to a claim for damages and/or constitute a criminal offence under applicable Philippine law.
Limitation of Liability
To the fullest extent permitted by applicable Philippine law, playson, its officers, directors, employees, agents, and licensors shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or in connection with your use of the playson platform, including but not limited to loss of profits, loss of data, loss of goodwill, service interruption, or computer damage.
playson does not warrant that the platform will be uninterrupted, error-free, or free from viruses or other harmful components. playson makes no warranty, express or implied, regarding the accuracy, reliability, or completeness of any content on the platform.
In jurisdictions where limitations on implied warranties or exclusions of certain damages are not permitted, playson's liability shall be limited to the maximum extent permitted by applicable law. In any event, playson's total aggregate liability to you shall not exceed the total amount deposited by you in the thirty (30) days immediately preceding the event giving rise to the claim.
Suspension & Termination
playson reserves the right, in its sole and absolute discretion, to suspend or permanently close any player account with or without prior notice, and to withhold funds pending investigation, in the following circumstances:
- Breach of any provision of these Terms and Conditions;
- Failure to complete KYC verification within the required timeframe;
- Reasonable suspicion of fraud, money laundering, or other illegal activity;
- Use of prohibited software or automated systems;
- Provision of false or misleading registration information;
- A player is found to be under 21 years of age;
- A player requests voluntary self-exclusion.
If your playson account is closed due to a breach of these Terms, any funds remaining in your account may be forfeited depending on the nature of the breach. playson will provide written notice of the reasons for account closure to the registered email address where legally required to do so.
You may close your playson account at any time by contacting our support team. Upon voluntary account closure, any real-money balance remaining in your account (excluding uncleared bonus funds) will be returned to you via your verified payment method after all applicable checks have been completed.
Amendments to These Terms
playson reserves the right to amend, modify, or replace any part of these Terms and Conditions at any time and at its sole discretion. Amendments will take effect immediately upon publication on the playson website, unless a specific effective date is stated. Where changes are material, playson will make reasonable efforts to notify registered players via email.
Your continued use of the playson platform after any amendments have been published constitutes your acceptance of the revised Terms. If you do not agree to the revised Terms, you must cease using the playson platform immediately and contact our support team to request account closure.
Governing Law & Jurisdiction
These Terms and Conditions and any dispute or claim arising out of or in connection with them or their subject matter or formation (including non-contractual disputes or claims) shall be governed by and construed in accordance with the laws of the Republic of the Philippines.
The parties irrevocably agree that the courts of the Philippines shall have exclusive jurisdiction to settle any dispute or claim that arises out of or in connection with these Terms and Conditions or their subject matter or formation. Nothing in this clause shall limit playson's right to take proceedings against you in any other court of competent jurisdiction.
If any provision of these Terms is found to be unlawful, void, or unenforceable for any reason, that provision shall be deemed severable and shall not affect the validity and enforceability of the remaining provisions.
Contact Us
If you have any questions, concerns, or complaints regarding these Terms and Conditions, or any aspect of the playson platform, please contact our support team through the following channels:
24/7 Live Chat: Available inside your playson account dashboard
Email: [email protected]
Average response time: 3–5 minutes via live chat · Filipino & English support available
For formal legal correspondence, all written notices to playson must be sent to the email address above with the subject line "Legal Notice — Terms and Conditions". playson will acknowledge receipt of formal legal notices within five (5) business days.
These Terms and Conditions were last reviewed and updated in January 2026. playson thanks all Filipino players for taking the time to read and understand these Terms — we are committed to providing a transparent, fair, and enjoyable gaming experience for every player on the playson platform.
Have Questions About the playson Platform?
Our Filipino-speaking support team is available 24/7 to help you understand your rights and obligations as a playson player. You can also explore our full game library or check the FAQ for quick answers.